英文道歉信集合十篇
在我们平凡的日常里，越来越多人会去使用道歉信，道歉信都有实事求是，简明扼要的特点。那么，怎么去写道歉信呢？以下是小编为大家整理的英文道歉信10篇，欢迎阅读，希望大家能够喜欢。
英文道歉信 篇1
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.
As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours,
英文道歉信 篇2
游客朋友们：
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司的也绝不仅此两例。
我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制能力会更强一些，仅此两点而已。
关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的'全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。
英文道歉信 篇3
XXX
Hello, my name is XXX. I am writing this letter of apology to you to express my deep understanding of the bad behavior of being absent from school and being late, and I will not be late for school.
As early as I stepped into the school, the teacher will have three and five, has repeatedly stressed that the students may not even be late. But I was late for school without any reason. I think it's necessary to say something about being late for school. The thing goes like this: every time after school, I want to go out early, so I choose to be absent from school. Although I know that this behavior is wrong, but I still do, so I think it is necessary, but also should make this a written letter of apology to the teacher, so I deeply reflect on their mistakes.
Sorry, leaders and teachers, I've made a serious, principled problem. I know that leaders and teachers are very angry about my absence from school. I also know that for students, it is the most basic responsibility and the most basic duty to ensure that every class attends classes on time, does not leave school early, and is not absent from class. But I didn't even do the most basic thing. Afterwards, I thought calmly for a long time, and I gradually realized that I was going to pay the price for my impulse.
After much meditation, I decided to express my resolution to the teacher in the following ways:
1, to the teacher mistake, write examination book. Since I have made a mistake, I should face it. I must realize my mistake and avoid making the same mistake later.
2, improve discipline. I should seriously study the school rules and regulations, and consciously abide by. Don't be late, don't leave early, don't play truant. You should ask the teacher for leave.
3. improve your mind. Should pay attention to each course, and should develop good study and life style.
4. Study, seriously overcome the shortcomings of life, careless, careless, study hard, good results to make up for my fault.
Apology man: XXX
Specific date
英文道歉信 篇4
Dear Mr/Ms,
We are sorry we cannot send you immediately the catalogue
and price list for which you asked in your letter of
March 10. Supplies are expected from the printers in two
weeks and as soon as we receive them, we will send you a
copy.
Yours faithfully
尊敬的先生/小姐，
对三月十日来信所要目录和价格单，很抱歉不能马上寄去。
印刷商两周后供货，一旦收到，我们将给您寄去一份。
您诚挚的
英文道歉信 篇5
Directions: One of your pen friends, John, will be visiting your city.
However, for some reasons, you can not meet him at the airport on time.
Write a letter asking to wait for you at the airport and tell him how to recognize you.
Your letter should be no less than 100 words.
You don’t need to write the address.
Don’t sign your own name at the end of the letter, use Alice instead.
英文道歉信 篇6
Dear Janet,
I am sorry to tell you that I won’t be able to come this afternoon because I have to go to the airport at 2:00 p. m. to meet an overseas visitor from Australia. I really have kept our date in my mind all these days. However, I received my boss’s e-mail this morning and he asked me to go to the airport to meet one of his friends from abroad. It’s sudden and urgent and I must go. Please forgive me. Would you please ring me up to make another time?
Yours,
Tom
英文道歉信 篇7
December 15, 20xx
Dear Mary,
I am very sor
ry that I was out when you came to see me yesterday afternoon. The fact is that I had an engagement with some friends and, ignorant of your visit, accompanied them to the cinema. Not until nine oclock in the evening did I come back. You must have been disappointed by my absence.
I hope you will not leave the city this week. I will call on you on Friday afternoon at four o??clock. As this is the first time you come to Beijing, I will take you to some places that may interest you. Please wait for me in your hotel at the appointed time.
Yours truly,
Xiao Cheng
英文道歉信 篇8
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday partneXXt Thursday evening. That is owing to the fact that my younger brothersuddenly fell ill and was taken to a hospital this morning. I have to go thereimmediately and take care of him. As told by the doctor in charge, it will takearound five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally andwould miss the perfect chance of enjoying myself with all our old friends. Ihave chosen a small gift for you and will send it to you tomorrow to show mybest wishes. Besides, please give my regards to our friends when you meet themat the party.
Cordially,
XXXXXX
英文道歉信 篇9
dear mr. shen
we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun. 13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmb 3887.42.
we have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.
mr. shen, attached is copy of your hotel bill and amended visa card voucher with correct amount indicated for your reference and perusal. if you have any queries, please do not hesitate to contact us. your sincerely
alfred zhuang
front office manager
英文道歉信 篇10
Dear teacher:
First I am so sorry that I didn’t go to listen your class on Monday afternoon .I think when you know the reason I can’t go to your class ,you will forgive me .
Last week because of the hot weather ,I caught a bad cold .Up to now my body still has not recovered completely .So I ate medicine and I’m ready to go to sleep at the noon .Perhaps as a result of medicine’s effect ,I slept deeply .So that the alarm clock rang ,I haven’t heard .When I waked up,I realized I’m late to class .I’m very worried ,but my body is still very uncomfortable ,so I didn’t go to your class.
This thing that I didn’t go to your class shouldn’t happen,so I apologize to you . I have already known my mistake deeply .I thought of many things and I reflected on my own. I regretted what I did .As a student ,the most basic thing is gong to class ,but I haven’t done it ,I am ashamed to my mistake .This kind of behavior didn’t respect teacher who are teaching other students .The mistake I made not only took the trouble to the teacher ,but also had a bad influence on classmates .If everyone like me didn’t go to class ,teacher will not be teaching as usual .Now I have already deeply aware of the importance of this matter .so I told myself I must treat this thing as a major event .I can’t let teacher be disappointed to me .But in practical life because of all kinds of reasons ,I forgot teacher’s teaching .So I wanted to remember teacher’s teaching by writing this criticism text .
Not go to your class ,this is not a small thing .After entering the university ,I’m curious to anything and felt I can do everything in this world . So in the study life I’m not strict to myself ,which caused this phenomenon ,I hope I can get teacher’s forgive .I improved my thinking and understanding through this thing .Now I understood it’s very important for me to hard study .Not every person has this study opportunity ,so I should cherish the opportunity .Only study hard ,I can find a job easily after graduating from the university .
I understood teacher’s mood. I am ashamed to the thing. I believe when seeing my attitude ,you can know I have a penitent attitude and I can correct this mistake. I promised this thing mustn’t happen again. I will be profound introspection .Finally ,I hope teacher can give me a chance to make up for my mistake .In the later days ,I will study even harder and want to continue to receive care and support of teacher .
In a word ,I really realized my mistake and sincerely hoped I can get your forgive .
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